Duties ,Taxes, Tariffs , What Does This Mean For Your Order ?
Duties, Taxes & Tariffs — What Does This Mean for Your Mayze Order?
At Mayze Atelier, transparency and trust are at the heart of everything we do — especially when it comes to the final details of your order. Whether you’re furnishing a forever home, a luxury development, or a signature design project, we know how important it is to understand every aspect of your investment — including duties, tariffs, and taxes.
So, let’s clarify what these charges mean and why we’ve made important changes to how we handle them — all in the name of providing a more seamless, elevated experience for you.
What Are Duties, Tariffs, and Taxes?
Let’s define the terms that often get buried in the fine print:
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Duties are fees applied by your country’s government when goods are imported.
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Tariffs are specific taxes applied to certain categories of imported products (like natural stone, oak wood, and brass).
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Sales Tax is charged based on your local jurisdiction, just as it would be on any domestic purchase.
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Shipping & Fulfillment Costs cover the logistics of carefully transporting your bespoke piece to its final destination.
When not properly accounted for, these charges can result in unexpected fees for clients after a product has shipped — something we’ve always found deeply frustrating, and frankly, unfair.
Starting May 1st, 2025 — A Smarter, More Seamless Approach
As of May 1st, 2025, we will be implementing a new shipping and pricing structure across all Mayze Atelier orders to ensure full compliance with international tariffs and export requirements.
What this means for you:
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No unexpected customs duties at delivery
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No post-checkout shipping invoices
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No ambiguity in what you’re paying for
We are building all necessary duties, taxes, and export fees directly into your purchase price — creating a smoother and more predictable buying experience. Our fulfillment team handles everything behind the scenes so you can focus on what matters: bringing your vision to life.
Why This Matters
We understand that when you’re investing in custom, made-to-order luxury furniture, there’s no room for uncertainty. This update not only reflects our commitment to transparency, but also aligns our process with global best practices for high-value interior deliveries.
We’ve also worked diligently to ensure that this shift doesn’t inflate our pricing unnecessarily. Thanks to our lean operations, a specialized fulfillment team, and long-standing relationships with trusted logistics partners (many of whom also service brands like RH), we’re able to offer premium service — without the inflated cost.
The Mayze Promise
We pride ourselves on offering more than beautiful design — we offer peace of mind. With every order, you’ll receive:
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Clear pricing that includes all international shipping considerations
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A trusted fulfillment process managed entirely by our team
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No surprises at your doorstep — ever
We remain committed to offering competitive pricing, personalized support, and elevated craftsmanship — and this update is a reflection of that promise.
Have Questions? We’re Here.
If you have any concerns about how these changes affect your order, or if you’d like to speak directly with our team about your project, we welcome you to reach out anytime. Our dedicated client experience team is here to ensure you feel confident and informed every step of the way.
Thank you for choosing Mayze Atelier — where beauty, quality, and transparency are always part of the design.
Warm regards,
The Mayze Atelier Team
